Managed IT & Support
Managed IT and support
We look after day-to-day IT operations, updates and user support so your team can focus on the business.
About managed it & support
Systems need regular attention to stay secure and available. Managed IT means a specialist team looks after day-to-day operations for you, so small issues are fixed before they become outages.
Soch Tech can monitor your systems, apply updates and patches, check backups and respond when users need help. The scope is agreed with you, so you only take the support you need.
This pairs naturally with our cybersecurity and IT consulting services if you also want security reviews or technology planning.
Scope
What this covers
Monitoring of servers, applications and key services.
Maintenance, updates and patching.
Backup checks and recovery planning.
Help-desk support for your users.
Reporting on issues and the work done.
Process
How we deliver
- 01
Planning and Requirement Analysis
We review your current systems and the support you need.
- 02
Design and Architecture
We agree what is covered and how issues are reported and handled.
- 03
Development and Coding
We set up monitoring and support processes.
- 04
Testing and Deployment
We run the service and review it with you regularly.
Managed IT & Support: common questions
What does managed IT include?
It depends on the agreement. Typically it covers monitoring, maintenance and updates, backups and user support, and we define the scope with you.
Can you support systems you did not build?
Often yes. We review them first so we understand what we would be looking after.
Do you offer security as part of support?
Basic security hygiene such as patching is part of maintenance. Deeper work is covered in our cybersecurity service.
How long does it take?
It depends on scope. We confirm after requirements analysis, once we understand what you need.
How much does it cost?
We do not publish fixed prices because every project differs. Contact us with your requirements and we reply with a clear next step.
Our other services
- Software Development
- Mobile App Development
- Database & Application Development
- Desktop Application Development
- Cybersecurity Solutions
- IT Consulting & Support
- Web Application Development
- Flutter App Development
- API & Backend Development
- CRM & Sales Automation
- Cloud & DevOps
- UI/UX & Product Design
- Data Engineering & Analytics
- AI & Data Science
Let’s build it
Looking for the best business consulting?
Tell us what you want to automate, build or secure. We reply with a clear next step.